Help Center

How can we help?

Step-by-step guides for everything on Showcio.

📺Watchlists

1

Adding a show

Navigate to any show's page and click the "+ Watchlist" button. Choose a status: Watching, Planned, Completed, On Hold, or Dropped.

2

Changing status

On the show page, click the Watchlist button again to open the status menu and select a new status.

3

Removing a show

Go to your Watchlist page (/watchlist), hover the show card, and click the trash icon in the top-right corner.

4

Custom Collections

From your Profile page, click "Create Collection" to make a themed playlist. Add any show via the List icon on its detail page.

🔔Reminders

1

Setting a reminder

On any show page, click the Calendar icon to add a reminder. Showcio will track upcoming episode dates automatically.

2

Managing reminders

Visit the Calendar page (/calendar) to see all your scheduled reminders, delete them, or mark episodes as watched.

3

Browser notifications

When you set your first reminder, your browser may ask for notification permission. Click Allow to receive push alerts when episodes drop.

Ratings & Reviews

1

Rating a show

After marking a show as Completed, a review prompt will appear automatically. You can rate out of 10, add a reaction, and leave a one-word review.

2

Rating episodes

After marking an episode as watched, you'll see a quick reaction prompt. Tap an emoji or set a star rating for that episode.

3

Editing ratings

Currently, ratings can be re-submitted by completing the show again or marking episodes unwatched then rewatching.

📅Calendar

1

Viewing the calendar

Your personal calendar (/calendar) shows all shows with reminders set, organized by date. Click any date to see what's airing.

2

Navigating months

Use the left/right arrows at the top of the calendar to move between months.

3

Removing from calendar

Click the trash icon next to any reminder in the right panel to remove it from your calendar.

🔧Troubleshooting

1

Not receiving notifications

Check that your browser allows notifications for Showcio. In Chrome: Settings → Privacy → Site Settings → Notifications → Find showcio.com and allow.

2

My watchlist isn't loading

Try refreshing the page. If the issue persists, clear your browser cache or try logging out and back in.

3

Show not found in search

We're continuously adding new shows. If a title is missing, use the Contact page to let us know and we'll prioritize adding it.

4

Forgot my password

On the login page, click "Forgot password?" and enter your email to receive a reset link.

Still stuck?

Our team typically responds within 24 hours.